Software Alternatives, Accelerators & Startups
Register | Login

Live Center VS Salesforce Service Cloud

Compare Live Center VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Live Center logo Live Center

Live Center helps news and media companies cover events and breaking news in live feeds. Create Live Blogs with engaging content, interact with your audience, and customize feeds to strengthen your brand.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Live Center Landing page
    Landing page //
    2021-10-07

Whether you are covering breaking news, live sports, elections, or real-time weather or traffic don’t let your news feed be limited by default themes. Live Center allows you to design your live blog so that it feels integrated with your website and brand.

Capture and post videos directly on your mobile, embed images, GiFs, Emojis and create interactive charts and diagrams directly in the editor – Live Center allows you to create engaging and rich live blogs with any type of visual content. By live covering events using more than just text, you will be able to more freely and creatively focus on your storytelling.

Live blogging is an engaging and social form of communication. Live Center allows you to further drive social media engagement by natively finding Twitter accounts from which to automatically publish tweets. Tweets, Facebook posts, Instagram, Youtube, and any other type of social media can be embedded to bring life to your lo your live coverage

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Live Center

Website
livecenter.com
Pricing URL
Official Live Center Pricing
$ Details
€99.0 / Monthly (Unlimited page views/concurrent users, 3 active live blogs/month)
Platforms
Wordpress iPhone Browser iOS Android REST API Web
Release Date
2017 October
Edit details

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Live Center features and specs

  • Polls and Q&A: Polls and Q&A
  • Automation: Twitter
  • Social Media Integrations: Facebook, youtube, insttagram
  • Tags: Tags and Importance levels
  • scoreboard: Multisport scoreboard for football, cricket, basket ball...
  • Sport widget: Sport widget
  • Monetization (Publisher-served ads): Ads
  • WordPress plugin: WordPress Plugin

Salesforce Service Cloud features and specs

No features have been listed yet.

Live Center videos

No Live Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Live Center and Salesforce Service Cloud)

Live Center

Salesforce Service Cloud

Blogging Platform
100 100%
Blogging Platform
0% 0
Help Desk
0 0%
Help Desk
100% 100
Blogging
100 100%
Blogging
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Live Center and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Live Center and Salesforce Service Cloud

Live Center Reviews

  1. User- friendly

    Easy to publish live updates with Live Center. Good solution for live blogging and great customer sercive

The 3 best live blogging platforms for news and media publishers
Live Center is built as an extremely customizable and scalable live blogging platform. It is designed to allow the user to create news feeds with any type of, news, sports, politics, and traffic content in a way that fits the unique requirements of each customer. The solution offers a high degree of customization of features, meaning you can include just the tools your users...
Source: livecenter.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Live Center and Salesforce Service Cloud, you can also consider the following products

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Live Blog - Live Blog is an open source blogging platform for moment-by-moment live coverage of breaking news, made for professional journalists.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...