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Listen360 VS PlayVox

Compare Listen360 VS PlayVox and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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Listen360 logo Listen360

Customer engagement software for feedback & online reviews

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Listen360 Landing page
    Landing page //
    2020-09-22
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Listen360 videos

No Listen360 videos yet. You could help us improve this page by suggesting one.

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Listen360 and PlayVox)

Listen360

PlayVox

Surveys
100 100%
Surveys
0% 0
Communication
0 0%
Communication
100% 100
User Feedback
100 100%
User Feedback
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Listen360 and PlayVox. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Listen360 and PlayVox, you can also consider the following products

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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