Software Alternatives, Accelerators & Startups

LinkPoint Connect VS NICE inContact

Compare LinkPoint Connect VS NICE inContact and see what are their differences

LinkPoint Connect logo LinkPoint Connect

LinkPoint Connect: Desktop Edition for Salesforce links the work you do in your email to the records you need to update in the CRM.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • LinkPoint Connect Landing page
    Landing page //
    2022-06-27
  • NICE inContact Landing page
    Landing page //
    2023-10-04

LinkPoint Connect videos

7.2 Release Overview - LinkPoint Connect

More videos:

  • Review - 7 3 Release Overview - LinkPoint Connect
  • Review - Fall 19 Release Overview - LinkPoint Connect

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to LinkPoint Connect and NICE inContact)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
Sales
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using LinkPoint Connect and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LinkPoint Connect and NICE inContact

LinkPoint Connect Reviews

We have no reviews of LinkPoint Connect yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing LinkPoint Connect and NICE inContact, you can also consider the following products

17hats - The all-in-one business system for entrepreneurs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Salesflare - Simply powerful CRM. Automates your data to build better relationships and make more sales.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GovWin IQ - GovWin IQ is the essential source for information, teaming and software solutions to help organizations find, manage and win government business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.