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Line2 VS NICE inContact

Compare Line2 VS NICE inContact and see what are their differences

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Line2 logo Line2

Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Line2 Landing page
    Landing page //
    2022-12-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Line2 videos

+ Add

Line2 Review: My Favorite Small Business Tool Right Now

More videos:

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Line2 and NICE inContact)

Line2

NICE inContact

Communication
28 28%
Communication
72% 72
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
30 30%
Enterprise Communication
70% 70
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Line2 and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Line2 and NICE inContact

Line2 Reviews

Top 10 VoIP providers in 2022
Line2 is a cloud-based business phone service that allows participants to call and text from any device using an app. Line2’s VoIP service is clearly intended for small enterprises, and its limited feature set means that it is unlikely to be ideal for organizations with a significant number of employees. If all you need is a dependable, user-friendly platform to keep your...
Source: voip.review
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Line2 is an app that works as your business phone system across all mobile carriers as well as Wi-Fi. Line2 service runs in the cloud and on any internet connected device. Add multiple lines and scale your business. Need Line2 for your growing team? Easily add, remove, re-assign, and manage additional lines at any time as your business evolves. Each one comes loaded with the...
Source: www.geckoandfly.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Line2 seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Line2 mentions (2)

  • Alternatives to Google Voice
    Huh. I'm really sorry to hear that. I used line2.com for a few years prior to 2018. Worked great. I did a bunch of international travel and could always rely on line 2 to get messages and phone calls out, back to the US. Source: 5 months ago
  • Alternatives to Google Voice for permanent number?
    Line2.com - starts at 10 bucks a month. works great. Source: almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Line2 and NICE inContact, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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