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Line2 VS Five9

Compare Line2 VS Five9 and see what are their differences

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Line2 logo Line2

Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Line2 Landing page
    Landing page //
    2022-12-16
  • Five9 Landing page
    Landing page //
    2023-05-12

Line2 videos

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Line2 Review: My Favorite Small Business Tool Right Now

More videos:

Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Line2 and Five9)

Line2

Five9

Communication
24 24%
Communication
76% 76
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
30 30%
Enterprise Communication
70% 70
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using Line2 and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Line2 and Five9

Line2 Reviews

Top 10 VoIP providers in 2022
Line2 is a cloud-based business phone service that allows participants to call and text from any device using an app. Line2’s VoIP service is clearly intended for small enterprises, and its limited feature set means that it is unlikely to be ideal for organizations with a significant number of employees. If all you need is a dependable, user-friendly platform to keep your...
Source: voip.review
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Line2 is an app that works as your business phone system across all mobile carriers as well as Wi-Fi. Line2 service runs in the cloud and on any internet connected device. Add multiple lines and scale your business. Need Line2 for your growing team? Easily add, remove, re-assign, and manage additional lines at any time as your business evolves. Each one comes loaded with the...
Source: www.geckoandfly.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Line2 should be more popular than Five9. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Line2 mentions (2)

  • Alternatives to Google Voice
    Huh. I'm really sorry to hear that. I used line2.com for a few years prior to 2018. Worked great. I did a bunch of international travel and could always rely on line 2 to get messages and phone calls out, back to the US. Source: 5 months ago
  • Alternatives to Google Voice for permanent number?
    Line2.com - starts at 10 bucks a month. works great. Source: almost 3 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Line2 and Five9, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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