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Lightico VS WebRTC

Compare Lightico VS WebRTC and see what are their differences

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Lightico logo Lightico

In-call document eSigning & sharing solution

WebRTC logo WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
  • Lightico Landing page
    Landing page //
    2021-12-20
  • WebRTC Landing page
    Landing page //
    2022-09-19

Lightico features and specs

  • Enhanced Customer Experience
    Lightico provides an easy-to-use platform that helps in streamlining customer interactions, making processes like document signing and form filling faster and more intuitive.
  • Digital Transformation
    The platform facilitates the transition to digital workflows, enabling businesses to reduce reliance on paper and improve efficiency.
  • Real-Time Collaboration
    Lightico allows for real-time interactions, which can speed up processes and ensure that customer issues are resolved more quickly.
  • Security and Compliance
    The software includes robust security features and compliance with industry standards, ensuring that sensitive data is protected.
  • Mobile-Friendly
    The platform is optimized for mobile devices, allowing customers and employees to perform tasks on the go.

Possible disadvantages of Lightico

  • Cost
    Lightico can be expensive for small businesses or startups, which might find it difficult to justify the investment.
  • Learning Curve
    New users may require some time to get accustomed to the platform, especially if they are not technologically savvy.
  • Integration Challenges
    It may be difficult to integrate Lightico with existing systems or workflows, especially if the business uses legacy systems.
  • Feature Limitations
    Some users may find that the platform lacks specific features they need for their unique workflows.
  • Reliance on Internet Connectivity
    Since Lightico is a cloud-based service, users must have a stable internet connection to effectively use the platform.

WebRTC features and specs

  • Real-time Communication
    WebRTC enables real-time voice, video, and data communication directly between web browsers and other devices without requiring plugins or additional frameworks.
  • Open Source
    WebRTC is free and open-source, which allows developers to inspect, modify, and enhance the code to suit their needs without incurring licensing costs.
  • Peer-to-Peer Architecture
    The peer-to-peer architecture of WebRTC reduces latency and can be more efficient than server-based architectures for real-time communication, saving bandwidth and server resources.
  • Cross-Platform Compatibility
    WebRTC operates seamlessly across different platforms (web, mobile, desktop) and operating systems, ensuring broad accessibility and reach.
  • Built-in Security
    WebRTC comes with built-in security features such as encryption of data streams (SRTP) and secure access to media devices, which enhances user privacy and data security.

Possible disadvantages of WebRTC

  • Network Traversal Issues
    WebRTC can face challenges with firewall and NAT traversal, which might require additional setup and infrastructure like TURN servers to relay traffic.
  • Browser Compatibility
    While most modern browsers support WebRTC, there may still be inconsistencies or issues with certain browsers or versions, necessitating thorough compatibility testing.
  • Scalability Challenges
    Handling large-scale implementations or group calls can be challenging with WebRTC's peer-to-peer architecture, often requiring additional signaling servers and infrastructure.
  • Lack of Quality Control
    WebRTC doesn’t have built-in mechanisms for monitoring and controlling the quality of service (QoS), which can lead to variations in audio and video quality especially under poor network conditions.
  • Complexity of Implementation
    Building a complete WebRTC-based application can be complex due to the need for handling signaling, session management, and potential browser-specific issues.

Analysis of Lightico

Overall verdict

  • Lightico is generally considered a good solution for improving customer experiences through its digital collaboration tools.

Why this product is good

  • Lightico provides a seamless digital customer interaction experience, enabling real-time document sharing, electronic signatures, and secure payments.
  • The platform is known for enhancing the efficiency of customer service processes, reducing handling times, and increasing customer satisfaction.
  • Users often praise its easy integration capabilities with existing systems and its user-friendly interface.
  • It has received positive feedback for its ability to expedite complex workflows, making it highly beneficial for sectors like finance, insurance, and telecom.

Recommended for

  • Businesses looking to streamline customer interactions and improve user experiences.
  • Enterprises requiring secure and compliant solutions for handling sensitive customer data and transactions.
  • Organizations focusing on reducing operational costs and speeding up process completion times.
  • Industries such as banking, insurance, telecom, and any sector prioritizing high customer engagement and satisfaction.

Analysis of WebRTC

Overall verdict

  • WebRTC is generally considered a good solution for real-time communication needs due to its robust features, ease of integration, and strong support from a wide array of browsers and platforms. Its open-source nature also encourages continuous improvements and community support, making it a reliable choice for developers.

Why this product is good

  • WebRTC is a powerful open-source project that facilitates real-time communication directly between web browsers and mobile apps. It enables high-quality audio, video, and data transfer, leveraging technologies like peer-to-peer connections without requiring plugins or external software. This makes WebRTC a versatile and efficient option for developers looking to implement seamless real-time communication capabilities in their applications.

Recommended for

  • Video conferencing applications
  • Online gaming with live interactions
  • Collaborative tools and platforms
  • Educational software with live communication features
  • Peer-to-peer file sharing

Lightico videos

+ Add

LIGHTICO – Instantly & Effortlessly Collect Customer Documents, eSignitures & ID Remotely

More videos:

  • Review - 10 - Lightico
  • Review - Streamlined Telesales with Lightico

WebRTC videos

+ Add

Google WebRTC project update & Stadia review

More videos:

  • Tutorial - WebRTC Tutorial - How does WebRTC work?
  • Demo - Use Case - WebRTC Bill Review Demo

Category Popularity

0-100% (relative to Lightico and WebRTC)

Lightico

WebRTC

Communication
31 31%
Communication
69% 69
BPM
100 100%
BPM
0% 0
Group Chat & Notifications
17 17%
Group Chat & Notifications
83% 83
Video Conferencing
0 0%
Video Conferencing
100% 100

User comments

Share your experience with using Lightico and WebRTC. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lightico and WebRTC

Lightico Reviews

Top 20 PandaDoc Alternatives and Competitors in 2024
Lightico is more than a simple document-signing tool as it offers a comprehensive customer interaction platform featuring identity verification, e-signatures and more, all powered by AI to make workflows smarter and faster.
Source: oneflow.com

WebRTC Reviews

SignalR Alternatives
SignalR is basically used to allow connection between client and server or vice-versa. It is a type of bi-directional communication between both the client and server. SignalR is compatible with web sockets and many other connections, which help in the direct push of content over the server. There are many alternatives for signalR that are used, like Firebase, pusher,...
Source: www.educba.com

Social recommendations and mentions

Based on our record, WebRTC seems to be more popular. It has been mentiond 49 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lightico mentions (0)

We have not tracked any mentions of Lightico yet. Tracking of Lightico recommendations started around Mar 2021.

WebRTC mentions (49)

  • SSE, WebSockets, or Polling? Build a Real-Time Stock App with React and Hono
    For real-time communication used mostly for video and voice calls, check out WebRTC. - Source: dev.to / 7 months ago
  • 17 Reasons Why JavaScript is Essential for Real-Time Applications
    One of the most visible aspects of JavaScript for interactive web applications is its ability to make user interactions feel seamless and instantaneous. For example, form validation, auto-suggestions, and real-time data visualization are all powered by JavaScript, allowing users to engage with web apps more fluidly. These instant interactions reduce frustration and keep users engaged. - Source: dev.to / 8 months ago
  • Mastering Real-Time Collaboration: Building Figma and Miro-Inspired Features with Supabase
    So before we dive into the implementation, I would like to share a few things about this project(my personal exp.). During this project I studying a ton about webRTC. I started studying webRTC from scratch, like what is webRTC? How is the connection formed? How the data transfer takes place. - Source: dev.to / about 1 year ago
  • Show HN: I built a website to share files and messages without any server
    WebRTC it is: https://webrtc.org/ Yes only the network layer encryption. No file encryption as it will cost client browsers a lot in case of encrypting and then decrypting that at other end. I have written more about it here: https://dikshantraj2001.medium.com/nat-stun-turn-and-ice-466dabbc2fdb Currently, I am using the public STUN servers only. If the IPs are not reachable, it would show an error and won't work... - Source: Hacker News / about 1 year ago
  • WebSocket vs. HTTP communication protocols
    You might also consider assessing complementary or alternative technologies; WebSocket and HTTP aren’t the only options when it comes to real-time communication, after all. WebRTC is similar to WebSocket, with the key difference being that it’s used to implement peer-to-peer connections without relying on a server. That can be especially helpful for video calls, allowing participants to communicate directly... - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Lightico and WebRTC, you can also consider the following products

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

MindTouch - MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

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