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Genesys PureConnect VS Lightico

Compare Genesys PureConnect VS Lightico and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Lightico logo Lightico

In-call document eSigning & sharing solution
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Lightico Landing page
    Landing page //
    2021-12-20

Genesys PureConnect videos

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Lightico videos

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LIGHTICO – Instantly & Effortlessly Collect Customer Documents, eSignitures & ID Remotely

More videos:

  • Review - 10 - Lightico
  • Review - Streamlined Telesales with Lightico

Category Popularity

0-100% (relative to Genesys PureConnect and Lightico)

Genesys PureConnect

Lightico

Communication
92 92%
Communication
8% 8
Customer Support
100 100%
Customer Support
0% 0
Document Automation
0 0%
Document Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Lightico, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MindTouch - MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

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