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Lightico VS NICE inContact

Compare Lightico VS NICE inContact and see what are their differences

FileInvite
Stop chasing your clients for documents! Easily request files, documents, forms & signatures from your clients – set a due date and save hours as your requests are returned to you effortlessly. featured
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Lightico logo Lightico

In-call document eSigning & sharing solution

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Lightico Landing page
    Landing page //
    2021-12-20
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Lightico videos

+ Add

LIGHTICO – Instantly & Effortlessly Collect Customer Documents, eSignitures & ID Remotely

More videos:

  • Review - 10 - Lightico
  • Review - Streamlined Telesales with Lightico

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Lightico and NICE inContact)

Lightico

NICE inContact

Communication
6 6%
Communication
94% 94
Document Automation
100 100%
Document Automation
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Document Management
100 100%
Document Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lightico and NICE inContact

Lightico Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Lightico and NICE inContact, you can also consider the following products

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

MindTouch - MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

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