Software Alternatives, Accelerators & Startups

NICE inContact VS Aivo

Compare NICE inContact VS Aivo and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Aivo logo Aivo

Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Aivo Landing page
    Landing page //
    2023-10-04

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Aivo videos

Testing IP Camera Using AIVO Network Tester

More videos:

  • Review - Testing Ethernet Cable Using AIVO Tester

Category Popularity

0-100% (relative to NICE inContact and Aivo)
Communication
100 100%
0% 0
Customer Support
63 63%
37% 37
Enterprise Communication
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Aivo

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Aivo Reviews

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What are some alternatives?

When comparing NICE inContact and Aivo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zendesk Answer Bot - Chatbots

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.