Software Alternatives & Reviews
Register | Login

LabiKnow VS HelpScout

Compare LabiKnow VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LabiKnow logo LabiKnow

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • LabiKnow Landing page
    Landing page //
    2022-08-26

LabiKnow is a powerful Knowledge Base & Customer Onboarding Solution with Customizable Help Center Site, Embeddable Help Widget with Answers and option to Contact Support, Announcements and Public Roadmap.

  • Embeddable Help Widget
  • Knowledge Base
  • Customizable Help Center Website
  • Help Articles & Guides
  • Updates, News, Changelog Announcements
  • Support Contact Form
  • Email/ Ticket Forwarding
  • Live Chat Integration (Facebook Messenger, Whatsapp, Chatbot etc)
  • Book Meeting Calendar Integration
  • User Feedback
  • Boosted Announcements
  • User Segmentation
  • Public Roadmap
  • Reports (Analytics)
  • HelpScout Landing page
    Landing page //
    2023-07-14

LabiKnow videos

+ Add

LabiKnow App - Support, Onboard & Engage Customers

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LabiKnow and HelpScout)

LabiKnow

HelpScout

Customer Support
3 3%
Customer Support
97% 97
Help Desk
2 2%
Help Desk
98% 98
Productivity
100 100%
Productivity
0% 0
Knowledge Base
100 100%
Knowledge Base
0% 0

User comments

Share your experience with using LabiKnow and HelpScout. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LabiKnow and HelpScout

LabiKnow Reviews

We have no reviews of LabiKnow yet.
Be the first one to post

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LabiKnow mentions (0)

We have not tracked any mentions of LabiKnow yet. Tracking of LabiKnow recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing LabiKnow and HelpScout, you can also consider the following products

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stonly - Create interactive step-by-step guides

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...