Software Alternatives, Accelerators & Startups

Labidesk VS HelpDesk+

Compare Labidesk VS HelpDesk+ and see what are their differences

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

HelpDesk+ logo HelpDesk+

Jira service desk for Slack
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • HelpDesk+ Landing page
    Landing page //
    2022-11-12

Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

HelpDesk+ videos

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Category Popularity

0-100% (relative to Labidesk and HelpDesk+)
Customer Support
77 77%
23% 23
Help Desk
100 100%
0% 0
CRM
0 0%
100% 100
Customer Service
83 83%
17% 17

User comments

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What are some alternatives?

When comparing Labidesk and HelpDesk+, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Halp - Slack-first ticketing for internal helpdesk

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Roby - Refreshingly simple helpdesk for Slack & Teams users

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.