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KronoDesk VS Mojo Helpdesk

Compare KronoDesk VS Mojo Helpdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

Mojo Helpdesk logo Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • Mojo Helpdesk Landing page
    Landing page //
    2022-12-14

KronoDesk videos

+ Add

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

Mojo Helpdesk videos

+ Add

The 4 Ways Tickets are Created on Mojo Helpdesk

More videos:

  • Review - Using Mojo Helpdesk

Category Popularity

0-100% (relative to KronoDesk and Mojo Helpdesk)

KronoDesk

Mojo Helpdesk

Help Desk
48 48%
Help Desk
52% 52
Customer Support
50 50%
Customer Support
50% 50
Customer Service
55 55%
Customer Service
45% 45
Help Desk And Ticketing
50 50%
Help Desk And Ticketing
50% 50

User comments

Share your experience with using KronoDesk and Mojo Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KronoDesk and Mojo Helpdesk

KronoDesk Reviews

We have no reviews of KronoDesk yet.
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Mojo Helpdesk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on...
Source: zapier.com

Social recommendations and mentions

Based on our record, Mojo Helpdesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KronoDesk mentions (0)

We have not tracked any mentions of KronoDesk yet. Tracking of KronoDesk recommendations started around Mar 2021.

Mojo Helpdesk mentions (2)

  • Ticketing systems choice
    Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 1 year ago
  • IT Ticketing and Incident Management Systems
    If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 3 years ago

What are some alternatives?

When comparing KronoDesk and Mojo Helpdesk, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Parakeet - Cloud-based phone system with mobile app, designed for teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

AJ Helpdesk - For Smarter E-Support

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