Software Alternatives, Accelerators & Startups

KronoDesk VS Genesys PureConnect

Compare KronoDesk VS Genesys PureConnect and see what are their differences

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

KronoDesk videos

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to KronoDesk and Genesys PureConnect)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
7 7%
93% 93
Customer Service
100 100%
0% 0

User comments

Share your experience with using KronoDesk and Genesys PureConnect. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing KronoDesk and Genesys PureConnect, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Parakeet - Cloud-based phone system with mobile app, designed for teams

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SpiceCSM - Integration Platform as a Service for contact centers

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.