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KronoDesk VS Genesys Cloud

Compare KronoDesk VS Genesys Cloud and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

KronoDesk videos

+ Add

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to KronoDesk and Genesys Cloud)

KronoDesk

Genesys Cloud

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
7 7%
Customer Support
93% 93
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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What are some alternatives?

When comparing KronoDesk and Genesys Cloud, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Parakeet - Cloud-based phone system with mobile app, designed for teams

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SpiceCSM - Integration Platform as a Service for contact centers

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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