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Kore.ai VS Simplify360

Compare Kore.ai VS Simplify360 and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Kore.ai logo Kore.ai

Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Kore.ai Landing page
    Landing page //
    2023-05-10
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Kore.ai videos

+ Add

02 - Kore.ai's Chatbot Builder Walkthrough

More videos:

  • Demo - Chatbot Builder Demo (25 mins) - Kore.ai

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Kore.ai and Simplify360)

Kore.ai

Simplify360

Chatbots
100 100%
Chatbots
0% 0
Tool
0 0%
Tool
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Customer Support
39 39%
Customer Support
61% 61

User comments

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Social recommendations and mentions

Based on our record, Kore.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kore.ai mentions (1)

  • Kore.ai Appoints Former Citigroup International CIO as President & COO to Lead Global Operations
    Kore.ai, the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the appointment of Devendra Kumar (DK) Sharma as president and chief operating officer (COO). As COO, he is leading Kore.ai's Go-to-Market functions, revenue growth, client success, strategy and cross-functional collaboration while driving overall operational excellence. Source: 9 months ago

Simplify360 mentions (0)

We have not tracked any mentions of Simplify360 yet. Tracking of Simplify360 recommendations started around Mar 2021.

What are some alternatives?

When comparing Kore.ai and Simplify360, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

rasa NLU - A set of high level APIs for building your own language parser

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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