Kore.ai VS Alphachat.ai
Compare Kore.ai VS Alphachat.ai and see what are their differences
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Kore.ai
Dialogflow
Microsoft Bot Framework
rasa NLU
Herbie.ai
Amazon Lex
Cognigy.AI
Phonexia Voicebot Suite
Alphachat.ai
Simplify360
Gladly
Twilio Autopilot
Cognigy.AI
Action.ai
Intercom
Zendesk Answer Bot
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Based on our record, Kore.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Kore.ai, the world's leading enterprise conversational and generative AI platform and solutions provider, today announced the appointment of Devendra Kumar (DK) Sharma as president and chief operating officer (COO). As COO, he is leading Kore.ai's Go-to-Market functions, revenue growth, client success, strategy and cross-functional collaboration while driving overall operational excellence. Source: 9 months ago
Dialogflow - Conversational UX Platform. (ex API.ai)
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Microsoft Bot Framework - Framework to build and connect intelligent bots.
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
rasa NLU - A set of high level APIs for building your own language parser
Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.