Software Alternatives, Accelerators & Startups

KnowledgeBase VS AutoResponder for FB Messenger

Compare KnowledgeBase VS AutoResponder for FB Messenger and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

AutoResponder for FB Messenger logo AutoResponder for FB Messenger

AutoResponder answers your Facebook Messenger messages automatically. The #1 app that makes customizing your chatbot easy. Improve your chats now!
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • AutoResponder for FB Messenger Landing page
    Landing page //
    2023-08-21

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

AutoResponder for FB Messenger features and specs

No features have been listed yet.

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

AutoResponder for FB Messenger videos

No AutoResponder for FB Messenger videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to KnowledgeBase and AutoResponder for FB Messenger)
Knowledge Base
100 100%
0% 0
Chatbots
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and AutoResponder for FB Messenger

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

AutoResponder for FB Messenger Reviews

We have no reviews of AutoResponder for FB Messenger yet.
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What are some alternatives?

When comparing KnowledgeBase and AutoResponder for FB Messenger, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Stonly - Create interactive step-by-step guides

SocialMate App - SocialMate is #1 Free Comment Growth Tool with many other features for Facebook and Instagram Automation - Chatbot, E-commerce and More.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Facebook Page Moderator - Automatically send a custom reply and a private message to every comment across all of your posts...