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Kixie VS Buffer

Compare Kixie VS Buffer and see what are their differences

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Kixie logo Kixie

Better sales, made simple. Engage customers more effectively with Kixie's ultra-reliable voice & text dialer and easy automations.

Buffer logo Buffer

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.
  • Kixie Landing page
    Landing page //
    2023-09-19

Kixie is an AI-powered voice and SMS for sales teams. Supercharge your CRM into an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. Kixie is designed to help you and your team achieve radical results instantly.

  • Buffer Landing page
    Landing page //
    2023-10-19

Kixie features and specs

  • Power Dialer: Auto-dial up to ten numbers simultaneously, while automatic answer detection ensures you’re connected only with contacts who answer the phone.
  • ConnectionBoost: Automatically call from a local number on every call, without having to worry about appearing as “Telemarketer” or “Spam Risk” on caller ID. ConnectionBoost is the industry’s most affordable solution for local presence on any scale.
  • Compliant Caller: With Kixie’s regulatory DNC (Do Not Call) compliance feature and proprietary algorithm, it’s easy to stay compliant with DNC regulations without bogging your agents down with unnecessary manual list-checking
  • Phone Number Reputation Management: Managing your Caller ID reputation is crucial for maintaining customer trust, avoiding legal issues, enhancing your brand’s credibility, and improving sales performance. It creates a positive first impression and sets the stage for successful interactions with potential and existing customers.
  • IVR: Interactive Voice Response (IVR) technology with custom recordings allow callers to navigate to the correct department without taking up your agents’ valuable time.
  • Voicemail Drop: Save hours every day by skipping the voicemail while still leaving a message. Create unlimited voicemail drop recordings, so you’ve got something for every situation already queued up.
  • Human Voice Detection: Advanced AI algorithms detect the difference between a real person and a recording; automatically connecting you with a live person so you can have more meaningful conversations.
  • Business SMS: Send and receive text messages from one number or many. All texts are stored in one central location in the Kixie dashboard, and logged automatically in your CRM.
  • Automatic Call Distribution: Automatic call distribution, based on CRM fields, to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.
  • Call recording: Automatic call recording with unlimited free cloud storage gives you a record of every call. Recordings are also accessible in your CRM or conversation intelligence software when integrated with Kixie.
  • Inbound call queues: More incoming calls than available agents? No problem. Queue up incoming calls and greet callers with their estimated wait time, place in the queue, and options to leave a voicemail or request a call back.
  • Ring groups: Set incoming calls to ring to a group of agents simultaneously, in a specific order, or in a round robin. Layer with IVRs and call queues for a highly capable, endlessly customizable call center experience.
  • Auto-callback: Automatically prompt agents to call back customers when they request a callback from the inbound call queue menu.
  • Conversation Intelligence: Conversation Intelligence platform to track sales calls, coach your team, and maintain comprehensive records in your CRM.
  • Call center analytics: See visual reports on everything from connection rate to dispositions, all in one central location in your Kixie dashboard.
  • Live call coaching: Listen in on calls in real time to train new hires, or let new hires listen in on your best agents’ calls. Whisper directly to an agent to coach, or barge into a call and save the day.
  • Gamification: Keep tabs on the performance of your agents, teams, and call queues with real-time leaderboards. Choose which metrics are most important to display on the big screen, and encourage healthy competition across the office.
  • Progressive Caller ID: Call from a different local number each time you call a prospect, so you don’t have to worry about trying to reach them multiple times in a single day.
  • Automatic Call Distribution: Automatic call distribution uses no-code automation to connect callers to the agent best suited to help, avoiding lengthy hold times and complex phone menus.

Buffer features and specs

No features have been listed yet.

Kixie videos

+ Add

Kixie PowerCall Dialer: Full Walkthrough

Buffer videos

+ Add

Hootsuite VS Buffer VS Later 2019 | 3 Best Social Media Schedulers

More videos:

  • Review - Hootsuite vs Buffer (Social Media Management)
  • Review - Buffer Review (Social Media Management Tool)

Category Popularity

0-100% (relative to Kixie and Buffer)

Kixie

Buffer

Call Center Software
100 100%
Call Center Software
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100
CRM
100 100%
CRM
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100

User comments

Share your experience with using Kixie and Buffer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kixie and Buffer

Kixie Reviews

We have no reviews of Kixie yet.
Be the first one to post

Buffer Reviews

  1. My SMM partner

    I love working with buffer its feature of scheduling makes me free for whole month. Best and easy tool to use.

    👍 Pros:    Unlimited scheduling and good speed
    👎 Cons:    Some accounts does not connect easily like pintrest
5 Best Taplio Alternatives to Consider Using in 2024
Known for its remarkable commitment to transparency and operating with a fully remote team, Buffer embodies values like gratitude, continuous improvement, no-ego collaboration, optimism, and reflection.
Source: authoredup.com
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
Buffer is one of the oldest social media tools on the market. This ContentCal alternative offers users a suite of tools to help them with tasks such as scheduling posts, analyzing performance, and managing engagement.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Buffer is missing some crucial collaboration features offered by other softwares that make it hard to use for working as a team. And the pricing is just too high for the present standard on social media pricing applications. If you have the money, it is not a problem.
Source: www.socialpilot.co
19 Best Twitter Automation Tools & Twitter Bots (2022)
Buffer believes that they are a Twitter automation tool that can help you share your story and chart your path on Twitter. They say that they are an all-in-one social media toolkit that allows you to focus on doing what you love when it comes to your brand.
Source: geekhealthjournal.com
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
Buffer is a well-known social media management tool that allows individuals and brands to schedule their social media content across all major platforms.The primary focus of Buffer is to help users plan, create, and schedule social media content. Furthermore, it enhances social media users’ publishing experience through features like a calendar, analytics, and an easy...
Source: blog.contentstudio.io

Social recommendations and mentions

Based on our record, Buffer seems to be more popular. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kixie mentions (0)

We have not tracked any mentions of Kixie yet. Tracking of Kixie recommendations started around Mar 2021.

Buffer mentions (56)

  • I'm looking for practical Rust exercises
    For example look at buffer.com. Create simple web app where user will write a post, select target social networks to publish and time of publishing (like 8 hours from now). Source: 5 months ago
  • No surf musician?
    I use buffer to post to IG / Tiktok without visiting them. It works fairly well, although not perfect, but they seem to be working on it pretty consistently. Source: 10 months ago
  • Buffer vs Later 2023: Choosing the Right Social Media Management Tool
    Socialjobnow.com has published a comparison between Buffer and Later, two popular social media management tools used by businesses to schedule and automate their social media posts. The article provides an in-depth analysis of each tool's features, pricing, and benefits, offering valuable insights for businesses looking to optimize their social media strategy. Source: 11 months ago
  • I decided to not take the sub dark because Harpo just had surgery and people are anxious about his progress.
    Have you looked at Buffer as a Hootsuite alternative - https://buffer.com/, or Agorapulse? - https://www.agorapulse.com/. Source: 11 months ago
  • Content marketing is the best acquisition channel for companies. I got my first 1000 users for my SaaS this way. And all my paying users for my guide. 5-minute starter guide
    Used tools like Buffer and Planable to plan and schedule all your social media content in advance. Source: about 1 year ago
View more

What are some alternatives?

When comparing Kixie and Buffer, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

VoiceSpin - VoiceSpin offers advanced contact center solutions designed to amplify sales, enhance productivity, and improve agent experience. Integrate our platform with your CRM, ensuring maximum efficiency for your contact center operations.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

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