Keatext
Chattermill
RapidMiner
Farrago
monkeylearn
Tibco Data Science
Stratifyd
Customer Thermometer
FORM.com
ReachOut
DeltaSalesApp
Smart Service
Service Cloud Field Service
ManageMart
Oracle Siebel Field Service
Synchroteam
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.
Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data
Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent
Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting
Key features
The application is cloud-based and requires no advanced setup or training to start getting insights.
Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.
Keatext FORM.comNo features have been listed yet.
We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data center. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.
Chattermill - Extract actionable insights from customer feedback using deep learning
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RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.
DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software
Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.
Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
