Software Alternatives & Reviews

Keatext VS figshare

Compare Keatext VS figshare and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

figshare logo figshare

Securely store and manage your research outputs in the cloud, or make them openly available and citable.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • figshare Landing page
    Landing page //
    2023-10-21

Keatext

Website
keatext.ai
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

figshare features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

figshare videos

Figshare for Institutions Admin User Guide Video: Reviewing Items

More videos:

  • Review - Figshare for Institutions — The All in One Repository
  • Demo - Figshare repository demonstration

Category Popularity

0-100% (relative to Keatext and figshare)
NLP And Text Analytics
100 100%
0% 0
Research Tools
0 0%
100% 100
Customer Experience Management
Code Collaboration
0 0%
100% 100

User comments

Share your experience with using Keatext and figshare. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, figshare seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

figshare mentions (2)

  • My super useful websites collection for you all!
    -Crystal growing information Http://xrayweb.chem.ou.edu/notes/xtalgrow.html Https://www.chemistryviews.org/details/education/2538901/Tips\_and\_Tricks\_for\_the\_Lab\_Growing\_Crystals\_Part\_2.html Free science Figures Https://smart.servier.com/ Https://phil.cdc.gov/ Databases of molecules and data Https://www.ebi.ac.uk/chembl/ - database of bioactive molecules with drug-like... Source: over 2 years ago
  • Want to post my research
    I am a PhD student and conducting a clinical trial in eczema. I have used figshare.com to make my work public, which is used by many universities and academics to disseminate their work for free! No doubt that publishing in journals is the best way to reach your target audience, however there might be cost implications. Source: over 2 years ago

What are some alternatives?

When comparing Keatext and figshare, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Open Science Framework - Open Science Framework provides project management with collaborators, and project sharing with the public.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Mendeley - Easily organize your papers, read & annotate your PDFs, collaborate in private or open groups, and securely access your research from everywhere.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Sorc'd - Content curation tool- Capture anywhere, use it everywhere!