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Kaseya BMS VS Freshservice

Compare Kaseya BMS VS Freshservice and see what are their differences

SysAid
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Kaseya BMS logo Kaseya BMS

Kaseya BMS is a business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Kaseya BMS Landing page
    Landing page //
    2023-09-15
  • Freshservice Landing page
    Landing page //
    2023-06-09

Kaseya BMS videos

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Kaseya BMS and Freshservice)

Kaseya BMS

Freshservice

Project Management
3 3%
Project Management
97% 97
Help Desk
5 5%
Help Desk
95% 95
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Task Management
100 100%
Task Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaseya BMS and Freshservice

Kaseya BMS Reviews

We have no reviews of Kaseya BMS yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kaseya BMS mentions (0)

We have not tracked any mentions of Kaseya BMS yet. Tracking of Kaseya BMS recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Kaseya BMS and Freshservice, you can also consider the following products

SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Redmine - Flexible project management web application

HaloPSA - You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.

Basecamp - A simple and elegant project management system.

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