Freshservice
Asana
Redmine
Basecamp
Wrike
Trello
Jira Service Desk
ServiceNow
HaloPSA
Atera
SuperOps.ai
NinjaOne
Datto
SolarWinds MSP Manager
Kaseya BMS
Kaseya VSA
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution
Freshservice HaloPSANo features have been listed yet.
HaloPSA has been a great experience for us. We have been using it for just under a year and had tried several systems before we found HaloPSA. HaloPSA was the only one that ticked all the right boxes with its modern, clean and fast interface, huge array of integrations, fantastic support and very competitive price.
HaloPSA might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
We heard about haloPSA at the Vegas MSP conference last month. Several MSPs are moving to them. We were very impressed with the staff that represented the. Booth. Check ‘em out: https://halopsa.com. Source: 11 months ago
I've been e-mailing support @ halopsa.com and my tickets always get created? I can also login to support.halopsa.com and log a ticket directly in the self service portal. Source: over 1 year ago
We're an autotask shop, but if I was starting all over, I'd be looking hard at https://halopsa.com/. Source: about 2 years ago
I moved to Halo - https://halopsa.com - from Connectwise and it's working well for me. Combines the PSA and CRM in one. Source: almost 3 years ago
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Redmine - Flexible project management web application
SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers
Basecamp - A simple and elegant project management system.
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
