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Kapta VS OTRS ITSM

Compare Kapta VS OTRS ITSM and see what are their differences

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Kapta logo Kapta

Key account management software

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • Kapta Landing page
    Landing page //
    2023-10-08
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

Kapta videos

+ Add

Key Account Management Software Demo Video - Kapta

More videos:

  • Review - Arc'teryx Kapta Tank Review

OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to Kapta and OTRS ITSM)

Kapta

OTRS ITSM

Help Desk
29 29%
Help Desk
71% 71
Customer Support
31 31%
Customer Support
69% 69
Project Management
100 100%
Project Management
0% 0
Customer Service
26 26%
Customer Service
74% 74

User comments

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What are some alternatives?

When comparing Kapta and OTRS ITSM, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Content Cloud - Content collaboration suite for editorial team.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Engagio - Engagio is an account based marketing automation solution to engage target accounts and deepen sales-and-marketing alignment.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Gainsight - Customer Success for the New Enterprise

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