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Kaldi VS HelpScout

Compare Kaldi VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kaldi logo Kaldi

Kaldi is a toolkit for speech recognition written in C++ and licensed under the Apache License v2.0.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Kaldi Landing page
    Landing page //
    2019-09-15
  • HelpScout Landing page
    Landing page //
    2023-07-14

Kaldi videos

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Kaldi Wide Home Coffee Roaster. From beans to cup.

More videos:

  • Review - Kaldi Basic Coffee Roaster - Roast Coffee at home
  • Tutorial - KALDI ROASTER TUTORIAL - How to Roast Coffee at Home (Beginners Guide)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Kaldi and HelpScout)

Kaldi

HelpScout

Speech Recognition And Processing
100 100%
Speech Recognition And Processing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Knowledge Sharing
100 100%
Knowledge Sharing
0% 0
Customer Support
2 2%
Customer Support
98% 98

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaldi and HelpScout

Kaldi Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Kaldi should be more popular than HelpScout. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kaldi mentions (12)

  • Amazon plans to charge for Alexa in June–unless internal conflict delays revamp
    Yeah, whisper is the closest thing we have, but even it requires more processing power than is present in most of these edge devices in order to feel smooth. I've started a voice interface project on a Raspberry Pi 4, and it takes about 3 seconds to produce a result. That's impressive, but not fast enough for Alexa. From what I gather a Pi 5 can do it in 1.5 seconds, which is closer, so I suspect it's only a... - Source: Hacker News / 4 months ago
  • Steve's Explanation of the Viterbi Algorithm
    You can study CTC in isolation, ignoring all the HMM background. That is how CTC was also originally introduced, by mostly ignoring any of the existing HMM literature. So e.g. Look at the original CTC paper. But I think the distill.pub article (https://distill.pub/2017/ctc/) is also good. For studying HMMs, any speech recognition lecture should cover that. We teach that at RWTH Aachen University but I don't think... - Source: Hacker News / 7 months ago
  • Best text to speech softwares
    I also tried Kaldi but the build process was too much for my tiny brain; I've also heard good things about vosk but didn't try that. Source: about 1 year ago
  • The Advantages and disadvantages of In-House Speech Acknowledgment
    Frameworks as well as toolkits like Kaldi were at first promoted by the research study area, yet nowadays used by both scientists and also market experts, reduced the access obstacle in the advancement of automatic speech recognition systems. Nonetheless, cutting edge methods need big speech data readies to achieve a usable system. Source: over 1 year ago
  • Machine Learning with Unix Pipes
    If you interested in unix-like software design and not yet familiar with kaldi toolkit, you definitely need to check it https://kaldi-asr.org It extended Unix design with archives, control lists and matrices and enabled really flexible unix-like processing. For example, recognition of a dataset looks like this: extract-wav scp:list.scp ark:- | compute-mfcc-feats ark:- ark:- | lattice-decoder-faster final.mdl... - Source: Hacker News / over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Kaldi and HelpScout, you can also consider the following products

Microsoft Bing Speech API - Compare pricing options for the Bing Speech API through Microsoft Azure Cognitive Services. Learn how to buy various pricing options that work best for your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CMU Sphinx - CMU Sphinx is a speaker-independent large vocabulary continuous speech recognizer released under...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HTK - HTK Architects has experience designing Civic, Corporate, Healthcare, Education, Judicial, Military, Religious, and Sports & Recreation facilities.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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