Software Alternatives, Accelerators & Startups

JustCall VS UserTesting.com

Compare JustCall VS UserTesting.com and see what are their differences

JustCall logo JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • JustCall Landing page
    Landing page //
    2023-08-19

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

JustCall

$ Details
paid $30.0 / Monthly
Platforms
Web Browser Windows Mac OSX Linux Android iOS
Release Date
2018 February

UserTesting.com

$ Details
Free Trial
Platforms
-
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

JustCall videos

Customer Talks

More videos:

  • Review - Customer Talks
  • Demo - How to Set-up IVR?

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to JustCall and UserTesting.com)
Communication
100 100%
0% 0
User Experience
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Usability
0 0%
100% 100

User comments

Share your experience with using JustCall and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JustCall and UserTesting.com

JustCall Reviews

The Top 9 Aircall Alternatives: How Do They Compare?
JustCall is a cloud-based phone system designed to help businesses get phone numbers and make, receive, and track calls.
Source: aircall.io
7 Best Cloud PBX Solution for Small to Medium Business
JustCall is a cloud-based PBX system that provides business owners with telephone numbers in more than 70 countries. The phone numbers created by JustCall appear as local numbers whenever you’re contacting your clients, which provides a thorough level of transparency.
Source: geekflare.com

UserTesting.com Reviews

10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
5 Best UXtweak Alternatives
UserTesting was the first unmoderated user testing tool ever. Since then it had more than enough time to build up the largest number of participants. Their large respondent pool allows customers to receive very fast and quality feedback, with various possibilities to run and analyze their user tests.
10 Must Have Tools for Conversion Optimization
Every company has its own needs, so if you’re looking for an inexpensive way to help your conversion optimization, try out options like Naview or PollDaddy. If you care most about video feedback, UserTesting and Mousestats are the ideal options. Lastly, I would recommend Verify for the most comprehensive, and affordable, testing environment. That said, if you have any...

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than JustCall. While we know about 101 links to UserTesting.com, we've tracked only 4 mentions of JustCall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JustCall mentions (4)

  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: over 1 year ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: over 1 year ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: over 1 year ago
  • Chrome extension auto-login
    I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: almost 2 years ago

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: 6 months ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: 7 months ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: 7 months ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: 9 months ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: 11 months ago
View more

What are some alternatives?

When comparing JustCall and UserTesting.com, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

CloudTalk - Work locally, grow globally

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.