JustCall
Aircall
CloudTalk
Dialpad
RingCentral
NICE inContact
Genesys Cloud
Nextiva
Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpScout
HelpJuice
Jotform
Wufoo
The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
JustCall Malcolm AppNo features have been listed yet.
Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, JustCall seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: over 1 year ago
Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: over 1 year ago
We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: over 1 year ago
I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: over 1 year ago
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
CloudTalk - Work locally, grow globally
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
