Software Alternatives, Accelerators & Startups
Register | Login

JustCall VS Zendesk Support

Compare JustCall VS Zendesk Support and see what are their differences

Contrast Webinars
Effortless webinars, powerfully engaging. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

JustCall logo JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • JustCall Landing page
    Landing page //
    2023-08-19

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more
Not present

JustCall

Website
justcall.io
Pricing URL
Official JustCall Pricing
$ Details
paid $30.0 / Monthly
Platforms
Web Browser Windows Mac OSX Linux Android iOS
Release Date
2018 February
Edit details

Zendesk Support

Website
zendesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

JustCall videos

+ Add

Customer Talks

More videos:

  • Review - Customer Talks
  • Demo - How to Set-up IVR?

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to JustCall and Zendesk Support)

JustCall

Zendesk Support

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using JustCall and Zendesk Support. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare JustCall and Zendesk Support

JustCall Reviews

The Top 9 Aircall Alternatives: How Do They Compare?
JustCall is a cloud-based phone system designed to help businesses get phone numbers and make, receive, and track calls.
Source: aircall.io
7 Best Cloud PBX Solution for Small to Medium Business
JustCall is a cloud-based PBX system that provides business owners with telephone numbers in more than 70 countries. The phone numbers created by JustCall appear as local numbers whenever you’re contacting your clients, which provides a thorough level of transparency.
Source: geekflare.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, JustCall seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JustCall mentions (4)

  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: over 1 year ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: over 1 year ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: over 1 year ago
  • Chrome extension auto-login
    I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: almost 2 years ago

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing JustCall and Zendesk Support, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CloudTalk - Work locally, grow globally

Zoho Desk - Industry's first context-aware Helpdesk Software

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Loading...