Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.
Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.
Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.
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Journify Now's answer
In a modern world where data resides in siloed sources, having visibility of conversions at each step of a user journey and their impact on a business becomes crucial. By visualising and measuring each step of the journey, businesses can identify pain points, make data-driven decisions, and optimise their product's performance to deliver exceptional user experiences. Journify eliminates the complexity of manual tracking and provides valuable AI-powered insights, allowing businesses to enhance conversions, increase customer satisfaction, have a complete single view of a product performance, and achieve remarkable growth.
Journify Now's answer
Product, Analytics and Marketing professionals
Journify Now's answer
It provides a single view of your product performance
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