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JivoChat VS UseResponse

Compare JivoChat VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • JivoChat Landing page
    Landing page //
    2023-06-28
  • UseResponse Landing page
    Landing page //
    2023-10-10

JivoChat videos

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JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to JivoChat and UseResponse)

JivoChat

UseResponse

Customer Support
61 61%
Customer Support
39% 39
Customer Feedback
0 0%
Customer Feedback
100% 100
Live Chat
100 100%
Live Chat
0% 0
Help Desk
38 38%
Help Desk
62% 62

User comments

Share your experience with using JivoChat and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JivoChat and UseResponse

JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing JivoChat and UseResponse, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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