JivoChat
tawk.to
Intercom
LiveChat
LiveAgent
TextUs
Crisp Chat
Live Guide
ALVAO
Jira Service Management
HaloITSM
Freshdesk
Freshservice
Hornbill
Jira Service Desk
Lansweeper
ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking and asset lifecycle management. Data-driven insights enable process improvements and updated asset data helps you uncover potential safety issues and cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities beyond IT agenda to other departments at no extra cost, maximizing your software investment and reducing cost.
JivoChat ALVAOALVAO's answer:
We develop our products mainly in C#, JavaScript, and Microsoft SQL.
ALVAO's answer:
Medium-sized company (200-2000 employees) using a wide range of Microsoft products.
ALVAO's answer:
In addition to providing one of the best ITSM solutions for Microsoft 365 with advanced IT asset management features, we are highly customer-centric. To us, our customer is not just a number in a database, but an equal business partner.
ALVAO's answer:
The product is primarily designed for Microsoft-centric companies and users using Microsoft products. Therefore, all aspects align with this philosophy, including UI, UX, and much of the back-end. The tool is fully integrated into commonly used Microsoft products such as Teams, Outlook, and SharePoint to ensure that our customers can use its full potential.
ALVAO's answer:
HaloITSM, Hornbill, Freshservice, SysAid, Jira, Lansweeper
ALVAO's answer:
We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or oncomed.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Jira Service Management - Jira Service Management is an online development platform that facilitates users with multiple services.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HaloITSM - You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
