Software Alternatives & Reviews

Jive Voice VS NICE inContact

Compare Jive Voice VS NICE inContact and see what are their differences

Jive Voice logo Jive Voice

Jive Voice enables conference calling by using a unique web link instead of dial-ins, PINs or downloads.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Jive Voice Landing page
    Landing page //
    2023-10-05
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Jive Voice videos

GoToconnect Review: Jive Voice Value is Value

More videos:

  • Review - JIVE VOICE EXPLAINED

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Jive Voice and NICE inContact)
Communication
13 13%
87% 87
VoIP
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Social & Communications
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jive Voice and NICE inContact

Jive Voice Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Jive Voice and NICE inContact, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.