Software Alternatives, Accelerators & Startups

Jitsi VS Aircall

Compare Jitsi VS Aircall and see what are their differences

Jitsi logo Jitsi

Open-source video calling and chat platform.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Jitsi Landing page
    Landing page //
    2021-10-14
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Jitsi videos

Jitsi Meet is a self hosted, open source, free alternative to GoToMeeting, Join.Me, Zoom and More.

More videos:

  • Review - Using Jitsi: A free, no-registration video conferencing site
  • Review - Jitsi video conferencing

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Jitsi and Aircall)
Communication
39 39%
61% 61
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jitsi and Aircall

Jitsi Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
Jitsi is a collection of open-source projects that provide you functionalities for video conferencing for web and mobile. Advanced video routing concepts such as simulcast, bandwidth estimations, scalable video coding, etc. are supported by Jitsi.
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
Jitsi is a 100% free multi-platform open-source video conferencing tool that looks good and sounds amazing. The users/developers across the world can use Jitsi or build their own apps using the tools of it. Jitsi has two projects; jitsi Video bridge, and jitsi Meet. Both are open-source and WebRTC compatible that allows users to develop high-quality and scalable video...
7 Alternatives to Skype to Save Your Sanity in 2019
Jitsi is entirely open source, making it the best option if you’re scared about big companies tracking you (remember what we said about the Chinese?).
Source: www.sodapdf.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Jitsi seems to be a lot more popular than Aircall. While we know about 56 links to Jitsi, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jitsi mentions (56)

  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / about 2 months ago
  • Twilio Video Going Down !!
    It was used to build video calling applications on the web without having to deal with the intricacies of webrtc and so forth. There is a really nice open source alternative, Jitsi and quite a few paid solutions like the Zoom SDK, Whereby, Dyte, etc. Source: 6 months ago
  • How Zoom’s terms of service and practices apply to AI features
    It's definitely a challenge, but another good thing about HN is people link alternatives in threads like this. I'm already checking out Jitsi (mentioned up thread) and it looks awesome. It's even open source: https://jitsi.org/. - Source: Hacker News / 10 months ago
  • Plex live streaming
    You can share your desktop with multiple users for free without an account using https://jitsi.org/. Source: 12 months ago
  • Penguins Unbound, a Linux User Group (LUG}
    Not yet. I expect it'll be online. The last two were online using Jitsi, but the specific link is only visible if you RSVP on the event page. Source: about 1 year ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Jitsi and Aircall, you can also consider the following products

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

CloudTalk - Work locally, grow globally