Software Alternatives, Accelerators & Startups

Jitsi Meet VS NICE inContact

Compare Jitsi Meet VS NICE inContact and see what are their differences

Jitsi Meet logo Jitsi Meet

Join a WebRTC video conference powered by the Jitsi Videobridge

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Jitsi Meet Landing page
    Landing page //
    2023-02-08
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Jitsi Meet videos

Jitsi Meet is a self hosted, open source, free alternative to GoToMeeting, Join.Me, Zoom and More.

More videos:

  • Review - Jitsi Meet, a Secure Skype Alternative

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Jitsi Meet and NICE inContact)
Communication
45 45%
55% 55
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

Share your experience with using Jitsi Meet and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jitsi Meet and NICE inContact

Jitsi Meet Reviews

Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Fortunately, the explanation came quickly enough — Brave Talk and Jitsi Meet come from the same team. So, it makes perfect sense to have almost the same UI, with some slight variations — Brave Talk has an added colorful theme.
Source: pumble.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Jitsi Meet seems to be more popular. It has been mentiond 141 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jitsi Meet mentions (141)

  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Meet.jit.si — One-click video conversations, and screen sharing, for free. - Source: dev.to / 4 months ago
  • STUNner Kubernetes media gateway for WebRTC
    This release ships lots of new features to the already comprehensive set of them. Currently, we offer several working tutorials on how to set up STUNner with widely used WebRTC media servers and other applications that use WebRTC in Kubernetes, such as: - LiveKit - Jitsi - mediasoup - n.eko - Kurento. Source: 9 months ago
  • Homebrew Website Club
    Cool! I’m at https://hypertexthero.com One suggestion I have is to consider using https://meet.jit.si/ instead of Zoom for meetings. GitHub link: https://jitsi.github.io/handbook/. - Source: Hacker News / 9 months ago
  • Jitsi.org has started requiring authentication
    You can still create room without login. Just click "book a meeting URL" at https://meet.jit.si/ which redirects to https://moderated.jitsi.net/ and there you can create room without any authorization. - Source: Hacker News / 10 months ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Jitsi Meet and NICE inContact, you can also consider the following products

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.