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Jitbit Live Chat VS Zammad

Compare Jitbit Live Chat VS Zammad and see what are their differences

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Jitbit Live Chat logo Jitbit Live Chat

Web based live chat software.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Jitbit Live Chat Landing page
    Landing page //
    2023-03-20
  • Zammad Landing page
    Landing page //
    2023-07-27

Jitbit Live Chat videos

No Jitbit Live Chat videos yet. You could help us improve this page by suggesting one.

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Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Jitbit Live Chat and Zammad)

Jitbit Live Chat

Zammad

Customer Support
9 9%
Customer Support
91% 91
Help Desk
8 8%
Help Desk
92% 92
Live Chat
43 43%
Live Chat
57% 57
Customer Service
6 6%
Customer Service
94% 94

User comments

Share your experience with using Jitbit Live Chat and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jitbit Live Chat mentions (0)

We have not tracked any mentions of Jitbit Live Chat yet. Tracking of Jitbit Live Chat recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Jitbit Live Chat and Zammad, you can also consider the following products

Lime Talk - Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

osTicket - osTicket is a widely-used open source support ticket system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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