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Jira may be extremely sluggish and require a large amount of memory on the client side.
It's flexible and does most things well. Support is amazing, they even added a feature for me!
Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Ask User - User surveys without stress
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
buddybuild - Buddybuild ties together continuous integration, continuous delivery and an iterative feedback solution into a single, seamless system. With buddybuild, you can focus on what matters most: creating awesome apps.