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Jira Service Desk VS Tettra

Compare Jira Service Desk VS Tettra and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Tettra logo Tettra

Tettra is a company wiki that helps teams manage and share organizational knowledge.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Tettra Landing page
    Landing page //
    2023-08-19

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Tettra videos

+ Add

Tettra app: Organize processes & team documentation

More videos:

  • Review - Tettra Product Explainer Video

Category Popularity

0-100% (relative to Jira Service Desk and Tettra)

Jira Service Desk

Tettra

Help Desk
100 100%
Help Desk
0% 0
Productivity
0 0%
Productivity
100% 100
Project Management
100 100%
Project Management
0% 0
WiKi
0 0%
WiKi
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Tettra

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Tettra Reviews

Best 25 Software Documentation Tools 2023
Tettra is a knowledge management and internal documentation tool that is designed to help teams organize, share, and collaborate on internal knowledge and documentation.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
As for the pricing, like most other KM software, Tettra’s free for smaller teams (under ten users). If you have between 10 and 250 users, you’ll pay $10 per user every month and get unlimited storage and version history.
Source: www.archbee.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
A simple and smart wiki tool, Tettra helps you document your business processes, policies, and other critical information in a centralized platform. Answering employees’ questions and onboarding new employees is a breeze with this wiki software. It allows all your teams to work together and contribute knowledge, track updates, and keep everyone on the same page. The tool is...
Source: www.proprofskb.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
“Tettra allows us to easily store all our docs, links, SOPs, guidelines, and more in one place where everyone has access. There are multiple levels to the wiki so we can create top-secret internal docs while also granting access to more public information when people sign in via Slack. Further, docs can be entirely public in case we don’t care who is accessing them.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Tettra seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Tettra mentions (2)

What are some alternatives?

When comparing Jira Service Desk and Tettra, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Slite - Your company knowledge

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

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