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Jira Service Desk VS OnBoard

Compare Jira Service Desk VS OnBoard and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

OnBoard logo OnBoard

OnBoard’s board intelligence platform simplifies complex board processes to make board meetings more effective.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • OnBoard Landing page
    Landing page //
    2021-04-17

OnBoard is a board intelligence platform that simplifies board meeting management and empowers more informed decision-making, more secure remote meetings, and real-time accessibility from any device.

Now more than ever, you need board & leadership meeting management that's comprehensive, secure, agile, and simple to use. Streamline meeting preparation & provide your leaders with accurate timely information across all devices. Remote-ready with Zoom integration for you to govern confidently from anywhere.

Users can compile and co-author board books and materials with auto-save automatically and the ability to instantly sync content across all user's devices—including desktops, laptops, tablets (including Android, iPad, Kindle Fire, and Windows Surface), and smartphones (Android and iPhone). Annotate board materials directly with searchable notes. OnBoard includes remote data swipe functionality, surveys & questionnaires, multi-board & multi-org support, and secure messenger for 1:1 discussion or group discussion.

Take advantage of Onboard’s no-strings-attached free trial to test before you invest.

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

OnBoard

Website
onboardmeetings.com
Pricing URL
Official OnBoard Pricing
$ Details
paid Free Trial
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Firefox Safari iPhone Internet Explorer Windows Phone Linux Cross Platform Zoom Chrome OS Blackberry Kindle Fire Kindle
Release Date
2003 April
Edit details

Jira Service Desk features and specs

No features have been listed yet.

OnBoard features and specs

  • Clean UI: Yes
  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Easy to Set-up and use: Yes
  • Access Control: Yes
  • Attendance Management: Yes
  • Collaboration Tools: Yes
  • Compliance Management: Yes
  • Content Library: Yes
  • Data Import/Export: Yes
  • Discussion Board: Yes
  • Document Review: Yes
  • Electronic Signature Capture: Yes
  • Filtered Views: Yes
  • Monitoring: Yes
  • Remote Document Access: Yes
  • Secure Data Storage: Yes
  • Synchronization Management: Yes
  • Voting: Yes
  • Activity Dashboard: Yes
  • Automatic Notifications: Yes
  • Contact Database: Yes
  • Content Management: Yes
  • Data Synchronization: Yes
  • Document Distribution: Yes
  • Mobile apps: Yes
  • Document Storage: Yes
  • Event Management: Yes
  • Message Board: Yes
  • Offline Access: Yes
  • Resource Management: Yes
  • SSL Security: Yes
  • Time & Attendance Tracking: Yes
  • Approval Process Control: Yes
  • Biometrics: Yes
  • Collaborative Workspace: Yes
  • Content Filtering: Yes
  • Content Repository: Yes
  • Digital Signature: Yes
  • Document Publishing: Yes
  • Drag & Drop Interface: Yes
  • Event Scheduling: Yes
  • Microsoft Outlook Integration: Yes
  • Permission Management: Yes
  • Search Functionality: Yes
  • Survey Management: Yes
  • Private and Group Messaging: Yes
  • Remote/Idle Wipe: Yes
  • Engagement Analytics: Yes
  • Office 365 Integration: Yes
  • Zoom Integration: Yes
  • Task management: Yes
  • Meeting minutes: Yes
  • Meeting Minutes: Yes
  • Agenda Builder: Yes
  • Board Assessement: Yes
  • Skills Tracking: Yes

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

OnBoard videos

+ Add

OnBoard Board Intelligence Platform

Category Popularity

0-100% (relative to Jira Service Desk and OnBoard)

Jira Service Desk

OnBoard

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Project Management
78 78%
Project Management
22% 22
Board Meeting Management
0 0%
Board Meeting Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and OnBoard

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

OnBoard Reviews

We have no reviews of OnBoard yet.
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What are some alternatives?

When comparing Jira Service Desk and OnBoard, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

BoardEffect - BoardEffect is a board meeting software helps boards prepare for and hold the board meeting efficiently.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Diligent Board Management Software - Board Management Software goes beyond board books to manage the full scope of a board’s needs. Learn how Diligent can innovate your board meeting todays.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Boardable - Boardable is affordable, easy to use board management software built to help nonprofit boards schedule, meet, and communicate.

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