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Jira Service Desk VS Octopus Deploy

Compare Jira Service Desk VS Octopus Deploy and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Octopus Deploy logo Octopus Deploy

Octopus is a friendly deployment automation tool for .NET developers.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Octopus Deploy Landing page
    Landing page //
    2023-05-11

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Octopus Deploy

Website
octopus.com
Pricing URL
Official Octopus Deploy Pricing
$ Details
Release Date
2012 January
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Paul Stovell
Employees
100 - 249
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Octopus Deploy videos

+ Add

Introducing Octopus Deploy

More videos:

  • Review - Octopus Deploy Crash Course - May - 2019 by Rajesh Kumar
  • Review - Deployment Automation with Octopus Deploy and TeamCity

Category Popularity

0-100% (relative to Jira Service Desk and Octopus Deploy)

Jira Service Desk

Octopus Deploy

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100

User comments

Share your experience with using Jira Service Desk and Octopus Deploy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Octopus Deploy

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Octopus Deploy Reviews

We have no reviews of Octopus Deploy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Octopus Deploy seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Octopus Deploy mentions (17)

  • Shot in the dark
    Check https://raygun.com/blog/top-php-frameworks/ I think you provided not a lot of details so don't expect much. I think you might be mixing https://octopus.com/ with other things. Source: 11 months ago
  • Alternatives to Helm?
    We use Octopus for our deployments (not only k8s, but pretty much every application we have). It might be too powerful (and expensive) for your needs, but I don't think there is a better tool for any kind of application deployment out there (and if you know of one, especially a cheaper one, please let me know ;-) ). Source: over 1 year ago
  • Good Cron GUI
    Not open source, but there is also https://octopus.com/ which has a free self-hosted version. It's meant to be a deploy tool, but it has a nice ui for creating/running jobs. They can be scheduled or triggered via other methods. Source: over 1 year ago
  • How to deploy?
    At the moment, we are using Octopus Deploy to deploy all of our applications. But with kubernetes, there is such a huge amount of tools to use, so maybe there is stuff out there that can handle our k8s deployments even better. Source: over 1 year ago
  • Is there any automation solution that isn't "only" CI/CD except Jenkins?
    Take a look at Octopus Deploy. You can create run books pipelines and even rollbacks plans. Source: over 1 year ago
View more

What are some alternatives?

When comparing Jira Service Desk and Octopus Deploy, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

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