Software Alternatives & Reviews

Jira Service Desk VS Jenkins

Compare Jira Service Desk VS Jenkins and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Jenkins logo Jenkins

Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Jenkins Landing page
    Landing page //
    2023-04-15

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Jenkins videos

Mick Jenkins - The Circus Album Review | DEHH

More videos:

  • Review - Mick Jenkins - The Water[s] ALBUM REVIEW
  • Review - Mick Jenkins - THE WATERS First REACTION/REVIEW

Category Popularity

0-100% (relative to Jira Service Desk and Jenkins)
Help Desk
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Project Management
100 100%
0% 0
Continuous Integration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Jenkins

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Jenkins Reviews

What Are The Best Alternatives To Ansible? | Attune, Jenkins &, etc.
Jenkin is a popular tool for performing continuous integration of software projects in the market. Plus, it continues the delivery of projects regardless of the platform you’re working on. And it is also responsible for handling any build or continuous integration with various testing and development technologies. As a product, Jenkins is more developer-centric and...
Best 8 Ansible Alternatives & equivalent in 2022
Jenkins is an open-source continuous integration tool. It is written using the Java programming language. It facilitates real-time testing and reporting on isolated changes in a larger code base. This software similar to Ansible helps developers to quickly find and solve defects in their code base & automate testing of their builds.
Source: www.guru99.com
15 Best Jenkins Alternatives (Open Source & Paid) in 2021
Strider is an open source Jenkins alternative tool. Its written in Node.JS / JavaScript. It is one of the tools like Jenkins which uses MongoDB as a backing store. Hence, MongoDB and Node.js are essential for installing this CI. The tool offers supports for different plugins that modify the database schema & register HTTP routes.
Source: www.guru99.com
35+ Of The Best CI/CD Tools: Organized By Category
Spinnaker is an open-source continuous delivery tool. It can be used to deploy your applications across multiple cloud providers. It’s quite clear that Spinnaker was made with CI/CD pipelines in mind. You can automate system tests, manage your rollouts, and trigger pipelines through git events. Additionally, it’s compatible with CRON, Travis CI, Jenkins, and Docker.
10 Jenkins Alternatives in 2021 for Developers
You’ve now had the opportunity to take a closer look at ten of the best Jenkins alternatives that are available on the market in 2021. Automation allows for software development to be more efficient and less stressful. These reputable resources can improve your workflow and make things easier than they ever have been in the past. Don’t be afraid to steer yourself away from...

Social recommendations and mentions

Based on our record, Jenkins seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

Jenkins mentions (5)

  • Is Jenkins dead? v2
    CloudBees Jenkins Platform is a commercial offering from CloudBees, it is not the Jenkins project itself (which is open source). Jenkins is alive and well. See https://jenkins.io. Source: 11 months ago
  • ELI5 what is Jenkins?
    Ok. I'm talking about this: https://jenkins.io/. Source: over 1 year ago
  • I wanted a self hosted alternative to Atlassian status page so I build my own application !
    Currently supported : Datadog, Jenkins, DNS, HTTP. Source: over 1 year ago
  • Jenkins Health Advisor by CloudBees Tool Makes Life Easier for Jenkins Administrators
    Saw this new blog post on jenkins.io which is really cool. Basically it is a free tool that you can use to help make sure your Jenkins system is managed well. Source: over 2 years ago
  • Node.js best practices list (July 2021)
    TL;DR: Your continuous integration platform (CICD) will host all the quality tools (e.g. test, lint) so it should come with a vibrant ecosystem of plugins. Jenkins used to be the default for many projects as it has the biggest community along with a very powerful platform at the price of a complex setup that demands a steep learning curve. Nowadays, it has become much easier to set up a CI solution using SaaS... - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing Jira Service Desk and Jenkins, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.