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Jira Service Desk VS ManageEngine Patch Connect Plus

Compare Jira Service Desk VS ManageEngine Patch Connect Plus and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ManageEngine Patch Connect Plus logo ManageEngine Patch Connect Plus

Patch Connect Plus is SCCM third party patch management tool which helps you to manage non-Microsoft & third party patches. Try SCCM third party patch management from ManageEngine!
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ManageEngine Patch Connect Plus Landing page
    Landing page //
    2023-01-11

Patch Connect Plus is an auxiliary tool for Microsoft's System Center Configuration Manager (SCCM) and introduces third-party patch management to your everyday IT management operations. Patch Connect Plus supports a large repository of over 530 updates for 330+ third party applications.

Automate the deployment of third-party patches through SCCM. Patch Connect Plus automatically scans, publishes and initiates SCCM-WSUS syncs to make updates available from the SCCM console. From there, the deployment of published patches can be carried out using SCCM's Automated Deployment Rules (ADR).

Apart from third-party updates, Patch Connect Plus also lets you manage and deploy third-party applications to endpoints using the SCCM Application Management feature of the product. Additionaly, you can customize the deployment of both third-party applications and their respective updates using pre/post scripts.

With SCCM versions 1806 and above, Microsoft extended support to custom update catalogs through the Software Update Point. Patch Connect Plus offers third-party software update catalogs ready to be published to SCCM. The product enables a range of on-demand client actions that can be performed from the console using the integrated admin tools feature.

Patch Connect Plus comes with a dedicated SCCM plug-in which allows you to view the complete list of third-party updates, carry out deployment and subsequently generate reports to evaluate your patch management cycle.

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

ManageEngine Patch Connect Plus

Website
manageengine.com
Pricing URL
Official ManageEngine Patch Connect Plus Pricing
$ Details
freemium $325.0 / Annually (250 Computers)
Platforms
Windows System Center Configuration Manager (SCCM)
Edit details

Jira Service Desk features and specs

No features have been listed yet.

ManageEngine Patch Connect Plus features and specs

  • Automated third-party patching: Yes
  • SCCM Application Management: Yes
  • Intune Application Management: Yes
  • Auto-detection of third-party updates: Yes
  • Admin Tools: Yes
  • Native SCCM Plug-in: Yes
  • Customized Deployment: Yes
  • Deployment Reports: Yes
  • Update Catalogs: Yes

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ManageEngine Patch Connect Plus videos

+ Add

How to deploy patches using SCCM | ManageEngine Patch Connect Plus

More videos:

  • Tutorial - Setting Up Patch Connect Plus
  • Review - Third-party patch management in SCCM | Anoop C. Nair | ManageEngine Patch Connect Plus webinar

Category Popularity

0-100% (relative to Jira Service Desk and ManageEngine Patch Connect Plus)

Jira Service Desk

ManageEngine Patch Connect Plus

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
Patch Management
0 0%
Patch Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ManageEngine Patch Connect Plus

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ManageEngine Patch Connect Plus Reviews

We have no reviews of ManageEngine Patch Connect Plus yet.
Be the first one to post

What are some alternatives?

When comparing Jira Service Desk and ManageEngine Patch Connect Plus, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SolarWinds Patch Manager - SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PDQ Deploy - Deploy software quickly with PDQ Deploy. It's simple to install just about anything to multiple computers on your network.

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