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Jira Service Desk VS ManagedMethods Cloud Access Monitor

Compare Jira Service Desk VS ManagedMethods Cloud Access Monitor and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ManagedMethods Cloud Access Monitor logo ManagedMethods Cloud Access Monitor

ManagedMethod's Cloud Access Monitor lets businesses secure data in apps like Google G Suite, Office 365 and OneDrive, as well as in email.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • ManagedMethods Cloud Access Monitor Landing page
    Landing page //
    2023-09-20

Jira Service Desk features and specs

  • User-Friendly Interface
    Jira Service Desk offers an intuitive and easy-to-navigate interface that makes it simple for users to manage and respond to service requests efficiently.
  • Integration Capabilities
    Seamlessly integrates with other Atlassian products like Jira Software and Confluence, as well as various third-party applications, enhancing its functionality and versatility.
  • Customizability
    Highly customizable workflows, forms, and fields allow organizations to tailor the service desk to their specific needs and processes.
  • Automation
    Advanced automation features help streamline repetitive tasks, optimizing the efficiency of service desk operations.
  • Scalability
    Suitable for organizations of all sizes, from small teams to large enterprises, making it flexible to scale as the organization grows.
  • ITIL Compatibility
    Adheres to ITIL best practices, offering modules for incident, problem, change, and service request management to support comprehensive IT service management.

Possible disadvantages of Jira Service Desk

  • Pricing
    Can be costly, especially for smaller organizations or those on a tight budget, due to its subscription-based pricing model.
  • Learning Curve
    Despite a user-friendly interface, the extensive feature set can be overwhelming for new users, requiring time and training to fully leverage its capabilities.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex workflows, which can impact productivity.
  • Customization Complexity
    While highly customizable, advanced customizations may require technical expertise, potentially necessitating additional resources or developer support.
  • Limited Reporting
    Built-in reporting features may not meet the needs of all users, necessitating the use of additional tools or plugins for more advanced analytics.
  • Integration Complexity
    While integration capabilities are extensive, setting up and managing integrations, particularly with non-Atlassian tools, can be complex and time-consuming.

ManagedMethods Cloud Access Monitor features and specs

No features have been listed yet.

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

ManagedMethods Cloud Access Monitor videos

No ManagedMethods Cloud Access Monitor videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Jira Service Desk and ManagedMethods Cloud Access Monitor)

Jira Service Desk

ManagedMethods Cloud Access Monitor

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

Share your experience with using Jira Service Desk and ManagedMethods Cloud Access Monitor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and ManagedMethods Cloud Access Monitor

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

ManagedMethods Cloud Access Monitor Reviews

We have no reviews of ManagedMethods Cloud Access Monitor yet.
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Social recommendations and mentions

Based on our record, ManagedMethods Cloud Access Monitor seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

ManagedMethods Cloud Access Monitor mentions (2)

  • Google Drive and file scanning
    Managed Methods could be a possibility here. It’s built with K-12 in mind but can be used for any area. https://managedmethods.com/. Source: over 3 years ago
  • My school will soon require me to install their CA certificate to be able to use the network. Is there something that I can do to use it without installing it?
    There are many schools that use SSL traffic inspection to identify when kids are being abused at home, being bullied, and stop violence from happening at school. There is really cool software out there like Managed Methods that have literally saved kids' lives, and inspecting SSL traffic was part of it. IMO this alone is why I will advocate for SSL Inspection. It breaks my heart to see the type of abuse kids face... Source: over 3 years ago

What are some alternatives?

When comparing Jira Service Desk and ManagedMethods Cloud Access Monitor, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Cloudlock - CloudLock is a cloud security solution providing enterprise class security solutions for data in the cloud.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Netskope - Netskope is a cloud based security solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skyhigh - SkyHigh is a cloud security software that helps businesses discover the services employees are using, analyze risk, and enforce security policies.

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