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Jira Service Desk VS Hornbill

Compare Jira Service Desk VS Hornbill and see what are their differences

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Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Hornbill logo Hornbill

Hornbill offers an ITIL compliant IT Service Desk platform
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Hornbill Landing page
    Landing page //
    2022-12-18

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Hornbill videos

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INSTALL & REVIEW: HORNBILL SMART DOOR DEAD BOLT LOCK ELECTRONIC DEADBOLT WIFI

More videos:

  • Review - Hornbill HB002 Smartlock Review
  • Review - Hornbill Smart Dead Bolt Lock Alexa Google Home Review

Category Popularity

0-100% (relative to Jira Service Desk and Hornbill)

Jira Service Desk

Hornbill

Help Desk
100 100%
Help Desk
0% 0
IT Service Management
0 0%
IT Service Management
100% 100
Project Management
100 100%
Project Management
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Hornbill

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Hornbill Reviews

We have no reviews of Hornbill yet.
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What are some alternatives?

When comparing Jira Service Desk and Hornbill, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HaloITSM - You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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