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Jira Service Desk VS HetrixTools

Compare Jira Service Desk VS HetrixTools and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

HetrixTools logo HetrixTools

FREE Uptime Monitoring + Server Monitoring + Status Page + Blacklist Monitoring!
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • HetrixTools Landing page
    Landing page //
    2019-03-03

Free Uptime Monitoring

Minimize your downtime by being the first to know about it! Start off with 15 Uptime Monitors, checked every 1 minute, from around the world, completely FREE forever.

Uptime Monitor features included for free:

  • Accurate downtime detection, checking your website/server from around the world simultaneously
  • Public Uptime Status Page
  • Server Resource Usage Monitoring
  • Public/Private Uptime Reports
  • SSL Validity/Hostname Monitor
  • SSL Expiration Monitor
  • Domain Name Expiration Monitor
  • Nameservers Change Detection
  • Maintenance Mode + Schedule Maintenance + One-click Maintenance
  • much more

Free Blacklist Monitor

The simple, yet effective way of monitoring all of your IPs & Domains and notice if any of them get blacklisted on the most popular blacklists, so you can immediately take action to find the cause and start the delisting procedures, before it gets to affect your clients or your network reputation.

Why HetrixTools?

  • The user interface is extremely fast and simple to work with, no need to load countless pages to get things done
  • We're constantly developing and improving the platform to get even better and contain more features
  • If you're willing to spend 5 minutes of your time to try out our platform you'll see everything mentioned above for yourself

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

HetrixTools

Website
hetrixtools.com
Pricing URL
Official HetrixTools Pricing
$ Details
freemium $9.95 / Monthly (Professional Uptime Monitoring)
Platforms
Browser
Release Date
2015 May
Edit details

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

HetrixTools videos

No HetrixTools videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Jira Service Desk and HetrixTools)

Jira Service Desk

HetrixTools

Help Desk
100 100%
Help Desk
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Project Management
100 100%
Project Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Jira Service Desk and HetrixTools. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and HetrixTools

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

HetrixTools Reviews

We have no reviews of HetrixTools yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HetrixTools seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

HetrixTools mentions (16)

  • How to check how many resources use my website?
    You can use "htop" command to view current CPU, RAM and SWAP usage, also see which process is taking up how much of each resource. And if you want to collect data over time, you can use a monitoring agent like https://hetrixtools.com/ to monitor network, cpu, ram, disk access etc all of the time. Source: about 1 year ago
  • Does ManageWP have a feature to monitor SSL Uptime?
    HetrixTools about the best free service I've used that includes that. Source: over 1 year ago
  • Is hetzner down?
    You can use hetrixtools Uptime Monitor for free. Https://hetrixtools.com Better Uptime is also good. Https://betterstack.com/better-uptime. Source: over 1 year ago
  • Xfinity is what the folks are using?
    I'm using Ziply and they have been pretty much rock solid. I have a free uptime service via https://hetrixtools.com/ and they claim that in 2022 my uptime percentage is 99.9990%. And likely some of that is when I have decided to reboot my router. Source: almost 2 years ago
  • Script to record when internet is down and keep track? Also Email everyday once ISP is available
    Perhaps monitor from outside though unless you run it yourself I don't think every second would be easy to find. A couple of possibilities: https://hetrixtools.com/ and https://uptimerobot.com/. Source: about 2 years ago
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What are some alternatives?

When comparing Jira Service Desk and HetrixTools, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

UptimeRobot - Free Website Uptime Monitoring

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MxToolBox - All of your MX record, DNS, blacklist and SMTP diagnostics in one integrated tool.

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