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Jira Service Desk VS Halo Service Desk

Compare Jira Service Desk VS Halo Service Desk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Halo Service Desk logo Halo Service Desk

Break out of the inbox, and connect teams globally.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Halo Service Desk Landing page
    Landing page //
    2021-11-25

Halo Service Desk is a service desk software solution, designed to be used by any team. Move away from managing tasks from a shared mailbox and enjoys the benefits of intuitive ticketing solution. With out-of-the-box functionality such as real-time dashboards, prioritisation, task ownership, collaboration and audit reporting.

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Halo Service Desk

Website
haloservicedesk.com
Pricing URL
Official Halo Service Desk Pricing
$ Details
paid Free Trial £55.0 / Monthly (per agent)
Platforms
Browser Windows Android iOS Web Google Chrome REST API iPhone Internet Explorer
Edit details

Jira Service Desk features and specs

No features have been listed yet.

Halo Service Desk features and specs

  • Ticket management: Ticketing
  • Project Management: Projects
  • Issue/Task Management Tools: Issues/Tasks

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Halo Service Desk videos

+ Add

Welcome to Halo Service Desk

More videos:

  • Tutorial - Halo Service Desk in 2 minutes

Category Popularity

0-100% (relative to Jira Service Desk and Halo Service Desk)

Jira Service Desk

Halo Service Desk

Help Desk
93 93%
Help Desk
7% 7
Project Management
91 91%
Project Management
9% 9
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Service Desk
90 90%
Service Desk
10% 10

User comments

Share your experience with using Jira Service Desk and Halo Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Halo Service Desk

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Halo Service Desk Reviews

We have no reviews of Halo Service Desk yet.
Be the first one to post

What are some alternatives?

When comparing Jira Service Desk and Halo Service Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GoDesk - Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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