Software Alternatives, Accelerators & Startups

Jira Service Desk VS Google Forms

Compare Jira Service Desk VS Google Forms and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Google Forms logo Google Forms

Simple web forms from Google.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Google Forms Landing page
    Landing page //
    2022-01-31

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Google Forms videos

Review Google Forms responses

More videos:

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

Category Popularity

0-100% (relative to Jira Service Desk and Google Forms)
Help Desk
100 100%
0% 0
Surveys
0 0%
100% 100
Project Management
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Google Forms

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Google Forms Reviews

  1. A good beginners tool to start your digital transformation.

    One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

    We saw that a small sample of our field workers quickly adopted the new way of working.

    Step 1: accomplished.

    Now unto step 2.

    How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

    So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

    I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

    At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

    🏁 Competitors: nSpek, ProntoForms
    👍 Pros:    No sign up cost
    👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures

10 SurveyMonkey Alternatives and Competitors in 2024
Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless customer experience throughout.
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Google Forms will be your choice if you’re looking for a straightforward tool to create surveys without all the fuss. It’s particularly good for anyone who needs to whip up quick polls or surveys with a clean, user-friendly interface.
Alternatives to Deferendum
SurveyMonkey and Google Forms: These survey tools are designed for collecting feedback and data, whereas Deferendum is focused on group decision-making. Deferendum allows members to not only voice their opinions but also participate in the decision-making process and vote on proposed solutions.
Source: deferendum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, online reviews suggest Typeform is like a paid version of Google Forms that doesn’t provide any benefits over the free tool. Moreover, Google Forms does not have a response limit, while that is Typeforms most prominent criticism.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
One of the best-known Typeform alternatives around is Google Forms. You can create simple forms that are easy to use. Google Forms is also free, so that is also why it's a popular option among the masses.

What are some alternatives?

When comparing Jira Service Desk and Google Forms, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.