Software Alternatives & Reviews

Jira Service Desk VS DisasterLAN

Compare Jira Service Desk VS DisasterLAN and see what are their differences

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

DisasterLAN logo DisasterLAN

Customer-Driven Solutions for Real World Challenges
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • DisasterLAN Landing page
    Landing page //
    2023-05-16

DisasterLAN (DLAN) is a secure, web-based, mobile friendly emergency management system that provides tools for shared situational awareness, workflow-based information management, and real-time communication to help your team prepare for, respond to, and report on issues. With DLAN in your toolbox, you will be properly prepared to manage daily operations, emergencies, and everything in-between.

DLAN simplifies task, mission, and resource management. It allows critical information to be quickly shared through secure interoperable communication features, which are included at no extra charge. DLAN also includes a full suite of reporting features to allow for easy after-action reporting.

During the configuration process every DLAN installation is tailored to the specific workflow requirements of each customer and after implementation administrators can customize many aspects of the system themselves using our standard tools. BCG’s in-house engineering team continually updates and enhances DLAN to meet the evolving needs of our customers.

Since its release in 2002, DLAN has been used internationally at all divisions of government, as well as in private-sector corporations. DLAN has been used in multiple industries, including emergency management, healthcare, transportation, utilities, and education. With DLAN any organization can easily track, manage, and report on multiple incidents and events from one unified mobile ready solution.

DisasterLAN

$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Google Chrome Mac OSX Web Firefox Safari Cross Platform Cloud iPhone Chrome OS Edge Windows Phone Blackberry
Release Date
2002 October

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

DisasterLAN videos

DisasterLAN (DLAN) Overview

Category Popularity

0-100% (relative to Jira Service Desk and DisasterLAN)
Help Desk
100 100%
0% 0
Emergency Communications
0 0%
100% 100
Project Management
100 100%
0% 0
Incident Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and DisasterLAN

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

DisasterLAN Reviews

We have no reviews of DisasterLAN yet.
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What are some alternatives?

When comparing Jira Service Desk and DisasterLAN, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

WhosOnLocation - WhosOnLocation is a visitor management system that makes it easy for reception teams and/or non-manned reception areas to know their visitor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veoci - You know how to keep your people, organization, and community safe through any crisis. Veoci is here to make sure that happens, comprehensively. There is no other software solution like Veoci.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ArcGIS for Emergency Management - Deploy GIS to EOCs, executives, and consituents using ready-to-use templates, apps, and tools designed for Emergency Management.