DisasterLAN
WhosOnLocation
Veoci
ArcGIS for Emergency Management
eTeam
D4H
Emergency Reporting
BeSafe
Freshservice
Asana
Basecamp
Redmine
Wrike
Jira Service Desk
Trello
ServiceNow
DisasterLAN (DLAN) is a secure, web-based, mobile friendly emergency management system that provides tools for shared situational awareness, workflow-based information management, and real-time communication to help your team prepare for, respond to, and report on issues. With DLAN in your toolbox, you will be properly prepared to manage daily operations, emergencies, and everything in-between.
DLAN simplifies task, mission, and resource management. It allows critical information to be quickly shared through secure interoperable communication features, which are included at no extra charge. DLAN also includes a full suite of reporting features to allow for easy after-action reporting.
During the configuration process every DLAN installation is tailored to the specific workflow requirements of each customer and after implementation administrators can customize many aspects of the system themselves using our standard tools. BCG’s in-house engineering team continually updates and enhances DLAN to meet the evolving needs of our customers.
Since its release in 2002, DLAN has been used internationally at all divisions of government, as well as in private-sector corporations. DLAN has been used in multiple industries, including emergency management, healthcare, transportation, utilities, and education. With DLAN any organization can easily track, manage, and report on multiple incidents and events from one unified mobile ready solution.
DisasterLAN FreshserviceBased on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
WhosOnLocation - WhosOnLocation is a visitor management system that makes it easy for reception teams and/or non-manned reception areas to know their visitor.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Veoci - You know how to keep your people, organization, and community safe through any crisis. Veoci is here to make sure that happens, comprehensively. There is no other software solution like Veoci.
Basecamp - A simple and elegant project management system.
ArcGIS for Emergency Management - Deploy GIS to EOCs, executives, and consituents using ready-to-use templates, apps, and tools designed for Emergency Management.
Redmine - Flexible project management web application