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Jira Service Desk VS Concord CRM

Compare Jira Service Desk VS Concord CRM and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Concord CRM logo Concord CRM

Concord is self hosted CRM application focused on closing deals faster, manage contacts and companies and has dead simple and affordable pricing.
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13
  • Concord CRM Landing page
    Landing page //
    2023-05-10

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Concord CRM

Website
concordcrm.com
Pricing URL
Official Concord CRM Pricing
$ Details
paid $64.0 / One-off (* Lifetime License * All Features * Unlimited users)
Platforms
PHP REST API JavaScript Laravel
Edit details

Jira Service Desk features and specs

No features have been listed yet.

Concord CRM features and specs

  • Deal management: Yes
  • Customer Management: Yes
  • Emailing: Yes
  • Forms management: Yes
  • Pipeline management: Yes
  • API: Yes
  • Workflow Automation: Yes
  • Task management: Yes
  • Kanban board: Yes
  • Calendar sync: Yes
  • Calendar View: Yes

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Concord CRM videos

No Concord CRM videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Jira Service Desk and Concord CRM)

Jira Service Desk

Concord CRM

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Project Management
100 100%
Project Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Jira Service Desk and Concord CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jira Service Desk and Concord CRM

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Concord CRM Reviews

We have no reviews of Concord CRM yet.
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What are some alternatives?

When comparing Jira Service Desk and Concord CRM, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Perfex CRM - Perfex CRM is an online self-hosted customer relationships management platform that allows you to grow your business with robust integration services.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Accent Connect - Content management system for sales and marketing teams

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