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Jama Connect VS Jira Service Desk

Compare Jama Connect VS Jira Service Desk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Jama Connect logo Jama Connect

The Leader in Requirements Management Solutions

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Jama Connect Landing page
    Landing page //
    2023-07-06

Jama Connect® creates Living Requirements™ management that forms a digital thread through siloed development, test, and risk activities. Provide end-to-end compliance, risk mitigation, and process improvement with our intuitive, award-winning platform.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Jama Connect videos

+ Add

Getting Started with Jama Connect: Reviews

More videos:

  • Review - Getting Started with Jama Connect: Introduction

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Jama Connect and Jira Service Desk)

Jama Connect

Jira Service Desk

Project Management
72 72%
Project Management
28% 28
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Requirements Management
100 100%
Requirements Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jama Connect and Jira Service Desk

Jama Connect Reviews

The Ultimate List of 20 Best AI Work Management Tools
Notion AI: enhances content organization and collaboration by leveraging artificial intelligence to categorize, retrieve, and prioritize information, facilitating seamless knowledge management and improved team productivity within the Notion platform.
Source: ppm.express
Breeze vs. Notion - The best Notion alternative is Breeze
Notion is like a sheet of paper with no direction or workflow. It has endless ways to use it and everybody in your team can use it differently. Notion lacks the structure that you need to manage your task, projects, and work.
Source: www.breeze.pm
Best 25 Software Documentation Tools 2023
Notion is a powerful collaboration and documentation tool that allows teams to create, organize, and share documentation, project management tasks, and notes in a flexible and customizable manner.
Source: www.uphint.com
11 Best Note-Taking Apps to Help You Stay Organized at Productive in 2021
Notion is a versatile tool. It lets you take notes, create databases and spreadsheets, and set up boards and tickets for project management. (It also comes with editable templates if you’re overwhelmed by the blank page.) Notion works by creating “blocks” of basic elements within pages, which offers flexibility, but can make the app a bit cumbersome if all you want to do is...
Source: builtin.com
10 Best Note Taking Apps for Windows in 2020
Notion has been described as the organizational note-taking application that can take all the information from Google Docs, Google Sheets, and other databases and combine them into one organizational app. Notion can be used individually or in an office or group setting. Not only is Notion used for creating notes and documents, but you can also assign tasks, create questions...
Source: authoritywebsiteincome.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Jama Connect and Jira Service Desk, you can also consider the following products

Azure DevOps - Visual Studio dev tools & services make app development easy for any platform & language. Try our Mac & Windows code editor, IDE, or Azure DevOps for free.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

codeBeamer ALM - Integrated application lifecycle management (ALM) platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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