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Jama Connect VS Freshservice

Compare Jama Connect VS Freshservice and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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  3. » Reviews
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Jama Connect logo Jama Connect

The Leader in Requirements Management Solutions

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Jama Connect Landing page
    Landing page //
    2023-07-06

Jama Connect® creates Living Requirements™ management that forms a digital thread through siloed development, test, and risk activities. Provide end-to-end compliance, risk mitigation, and process improvement with our intuitive, award-winning platform.

  • Freshservice Homepage
    Homepage //
    2024-05-06

Jama Connect videos

+ Add

Getting Started with Jama Connect: Reviews

More videos:

  • Review - Getting Started with Jama Connect: Introduction

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Jama Connect and Freshservice)

Jama Connect

Freshservice

Project Management
46 46%
Project Management
54% 54
Task Management
100 100%
Task Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Requirements Management
100 100%
Requirements Management
0% 0

User comments

Share your experience with using Jama Connect and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jama Connect and Freshservice

Jama Connect Reviews

The Ultimate List of 20 Best AI Work Management Tools
Notion AI: enhances content organization and collaboration by leveraging artificial intelligence to categorize, retrieve, and prioritize information, facilitating seamless knowledge management and improved team productivity within the Notion platform.
Source: ppm.express
Breeze vs. Notion - The best Notion alternative is Breeze
Notion is like a sheet of paper with no direction or workflow. It has endless ways to use it and everybody in your team can use it differently. Notion lacks the structure that you need to manage your task, projects, and work.
Source: www.breeze.pm
Best 25 Software Documentation Tools 2023
Notion is a powerful collaboration and documentation tool that allows teams to create, organize, and share documentation, project management tasks, and notes in a flexible and customizable manner.
Source: www.uphint.com
11 Best Note-Taking Apps to Help You Stay Organized at Productive in 2021
Notion is a versatile tool. It lets you take notes, create databases and spreadsheets, and set up boards and tickets for project management. (It also comes with editable templates if you’re overwhelmed by the blank page.) Notion works by creating “blocks” of basic elements within pages, which offers flexibility, but can make the app a bit cumbersome if all you want to do is...
Source: builtin.com
10 Best Note Taking Apps for Windows in 2020
Notion has been described as the organizational note-taking application that can take all the information from Google Docs, Google Sheets, and other databases and combine them into one organizational app. Notion can be used individually or in an office or group setting. Not only is Notion used for creating notes and documents, but you can also assign tasks, create questions...
Source: authoritywebsiteincome.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jama Connect mentions (0)

We have not tracked any mentions of Jama Connect yet. Tracking of Jama Connect recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Jama Connect and Freshservice, you can also consider the following products

Azure DevOps - Visual Studio dev tools & services make app development easy for any platform & language. Try our Mac & Windows code editor, IDE, or Azure DevOps for free.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Basecamp - A simple and elegant project management system.

codeBeamer ALM - Integrated application lifecycle management (ALM) platform

Redmine - Flexible project management web application

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